Privacy Policy – surgery

Last Updated: August 1, 2026

Welcome to Plastfy (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at contact@plastfy.com.

This Privacy Policy applies to all information collected through our website (plastfy.com), and/or any related services, sales, marketing, or events (“Services”).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us:

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Contact Data: Name, email address, postal address, phone number.
Account Data: Username, password.
Payment Data: Payment information (such as credit card details) when you make a purchase. Note: We use third-party payment processors (like Stripe), and your payment information is processed securely by them. We do not store your full payment card details.
Communication Data: Information you provide when you communicate with us (e.g., customer support inquiries).

Information Automatically Collected:

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information.

2. HOW DO WE USE YOUR INFORMATION?

We use personal information collected via our Services for a variety of business purposes described below:

To Fulfill Orders and Provide Services: To process your transactions, deliver digital educational products (such as surgical textbooks, guides, and medical digital materials), and provide you with customer support.
To Manage Your Account: To create and manage your user account.
To Send Administrative Information: To send you information regarding changes to our terms, conditions, and policies.
To Respond to Inquiries: To respond to your inquiries and solve any potential issues you might have with the use of our Services.
For Marketing and Promotional Communications: We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
To Improve Our Services: For data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We may process or share your data that we hold based on the following legal basis: Consent, Legitimate Interests, Performance of a Contract, Legal Obligations, and Vital Interests.

More specifically, we may need to share your personal information in the following situations:

Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing (Stripe, PayPal), data analysis, email delivery, hosting services, customer service, and marketing efforts.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

If you choose to register or log in to our services using a social media account, we may have access to certain information about you from your social media provider.

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information f the United States and other countries.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. No purpose in this policy will require us keeping your personal information for longer than the period users have an account with us plus a reasonable period thereafter for legal or audit purposes.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

9. DO WE COLLECT INFORMATION FROM MINORS?

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we might have any information from or about a child under 16, please contact us at contact@plastfy.com.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In some regions (like the EEA, UK, and California), you have certain rights under applicable data protection laws. These include the right to request access, rectification, erasure, or restriction of your personal data. To make such a request, please contact us using the details provided below.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

12. CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date and will be effective as soon as it is accessible.

13. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may contact us via:

Email: contact@plastfy.com
WhatsApp: +44 7412 836684